If missing out on an industry event or training has left a gap in your business, Blue Collar is here to help!
If missing out on an industry event or training has left a gap in your business, Blue Collar is here to help!
For the owners & key managers regardless of departments managed
Great managers are created from this results-improving training that this industry has never seen before. It’s intense, it’s value-packed, and your managers will leave with the right skills to finally accomplish company goals, improve culture and recruit new talent like never before!
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May 11 - 13, 2021
12:00pm – 5:00pm ET Each Day
Full Experience
3 Day Virtual Training Event
Here is what you can expect from this class:
How to identify your culture.
The power of a belief system.
How to build effective processes.
How to become a better coach to your team.
Learn the 5 core principles and how they increase teamwork.
Becoming more impactful with accountability.
Learn how standards impact performance.
Time Management, get more time and become more effective.
How to become a better recruiter.
The most powerful interview techniques to hire top performers.
How to create an onboarding experience for your new team members to make them raving fans.
Evaluate why team members stay happy.
At the end of this course, students will;
Possess the knowledge to create the most profitable team within the company through tactical strategies.
Have proven formulas that have been used to build multi-million dollar service companies.
Be provided tools to become a better leader to their team.
This virtual class is (3) 5 hour days with breaks, and includes interaction with the instructor and other students.
August 30 - September 1, 2021
8:00am – 5:00pm ET Each Day
Full Experience
3 Day In-Person Training Event (Tampa, FL)
Here is what you can expect from this class:
How to identify your culture.
The power of a belief system.
How to build effective processes.
How to become a better coach to your team.
Learn the 5 core principles and how they increase teamwork.
Becoming more impactful with accountability.
Learn how standards impact performance.
Time Management, get more time and become more effective.
How to become a better recruiter.
The most powerful interview techniques to hire top performers.
How to create an onboarding experience for your new team members to make them raving fans.
Evaluate why team members stay happy.
At the end of this course, students will;
Possess the knowledge to create the most profitable team within the company through tactical strategies.
Have proven formulas that have been used to build multi-million dollar service companies.
Be provided tools to become a better leader to their team.
This in-person class is 3 days with lunch and breaks and includes interaction with the instructor and other students.
For the Service & Selling Tech
Professional Tech Academy can increase your average ticket by OVER 50% and have your technicians selling more than you ever imagined. This is your ultimate solution to getting more sales, more customers, and better reviews!
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May 27, 2021
10:00am – 2:00pm ET
Fundamentals and How To’s
4 Hour Virtual Training Event
Here is what you can expect from this class:
How a tech can translate their technical ability into higher average tickets.
The 4 “W” questions that close more calls than ever before.
How to set an agenda that allows the tech the time needed to build a relationship with the client.
Specific communication methods.
When is the right time to ask for the sale.
The process and scripting of the 12 Steps to “The Ultimate Client Experience”.
At the end of this course, students will have the knowledge to close more sales at higher average tickets.
This is a 4 hour course that is instructor-led with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.
August 10, 2021
10:00am – 2:00pm ET
Fundamentals and How To’s
4 Hour Virtual Training Event
Here is what you can expect from this class:
How a tech can translate their technical ability into higher average tickets.
The 4 “W” questions that close more calls than ever before.
How to set an agenda that allows the tech the time needed to build a relationship with the client.
Specific communication methods.
When is the right time to ask for the sale.
The process and scripting of the 12 Steps to “The Ultimate Client Experience”.
At the end of this course, students will have the knowledge to close more sales at higher average tickets.
This is a 4 hour course that is instructor-led with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.
September 16, 2021
10:00am – 2:00pm ET
Fundamentals and How To’s
4 Hour Virtual Training Event
Here is what you can expect from this class:
How a tech can translate their technical ability into higher average tickets.
The 4 “W” questions that close more calls than ever before.
How to set an agenda that allows the tech the time needed to build a relationship with the client.
Specific communication methods.
When is the right time to ask for the sale.
The process and scripting of the 12 Steps to “The Ultimate Client Experience”.
At the end of this course, students will have the knowledge to close more sales at higher average tickets.
This is a 4 hour course that is instructor-led with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.
November 3 - 5, 2021
8:00am – 5:00pm ET Each Day
Full Experience
3 Day In-Person Training Event (Tampa, FL)
Here is what you can expect from this class:
Everything from the Fundamentals and How To’s will be also covered in this class.
Proactively eliminating some objections that may arise.
The professional way to handle objections without being pushy, including “I’m getting 3 estimates”.
Learn what clients really want so you can deliver it.
Learn how to build options for the client based on their specific needs and wants.
Understand how to properly use the “Back Pocket” option that closes more calls than ever.
How to build rapport that creates a relationship and foundation of trust.
A daily plan that helps techs stay on course with their goals.
Isolating objections.
How to teach the client without overwhelming them.
The importance of the inspection and how to present the findings.
How to set leads that will sell.
How to properly run a maintenance/inspection call that leads to real revenue.
A simple, proven, and effective process to run every repair call.
At the end of this course, students will possess the knowledge that creates confidence to ask for the repair at higher average tickets.
In this class we teach the 12 Steps to The Ultimate Client Experience which is a step by step process with purpose and intent of creating high levels of customer service. The class will come with a downloadable workbook. Delivered in a manner that will not only engage but excite your team, this is a must for every service business.
This class is 3 days with breaks, and includes role play and interaction with the instructor and other students.
December 7, 2021
10:00am – 2:00pm ET
Fundamentals and How To’s
4 Hour Virtual Training Event
Here is what you can expect from this class:
How a tech can translate their technical ability into higher average tickets.
The 4 “W” questions that close more calls than ever before.
How to set an agenda that allows the tech the time needed to build a relationship with the client.
Specific communication methods.
When is the right time to ask for the sale.
The process and scripting of the 12 Steps to “The Ultimate Client Experience”.
At the end of this course, students will have the knowledge to close more sales at higher average tickets.
This is a 4 hour course that is instructor-led with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.
For the large ticket salesperson/selling tech
If you feel like your sales team isn’t maximizing their bigger-ticket replacement sales opportunities (regardless of trade), you’re absolutely right! The good news is, NOW you can stop this insanity from happening with the focused, proven methods that are expertly presented in Sales Specialist Academy!
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June 8, 2021
10:00am – 2:00pm ET
Fundamentals and How To’s
4 Hour Virtual Training Event
Here is what you can expect from this class:
The 2 types of decision making that clients use during a purchase.
How to properly set an agenda.
When is the right time to close.
What is really important in the sales process.
How to create solution based options that are tailored to the client.
The process and scripting of the 10 Steps to a “Sales Champion”.
At the end of this course, students will have the knowledge to close more sales, at higher average tickets.
This is a 4 hour instructor-led course with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.
August 12, 2021
10:00am – 2:00pm ET
Fundamentals and How To’s
4 Hour Virtual Training Event
Here is what you can expect from this class:
The 2 types of decision making that clients use during a purchase.
How to properly set an agenda.
When is the right time to close.
What is really important in the sales process.
How to create solution based options that are tailored to the client.
The process and scripting of the 10 Steps to a “Sales Champion”.
At the end of this course, students will have the knowledge to close more sales, at higher average tickets.
This is a 4 hour instructor-led course with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.
October 18 - 20, 2021
8:00am – 5:00pm ET Each Day
Full Experience
3 Day In-Person Training Event (Tampa, FL)
Here is what you can expect from this class:
Everything from the Fundamentals and How To’s will be also covered in this class.
Eliminating the “Stop, Drop, and Go” sales approach.
A clear understanding of needs versus wants.
Learn how to build a solution for the client based on their specific needs and wants.
How to set the 5 trip wires that must be set on every sales call.
The professional way to handle objections without being pushy, including “I’m getting 3 estimates”.
How to build rapport that creates a relationship and foundation of trust.
How to build and utilize an “Education Book” to enhance presentations.
How to teach the client without overwhelming them.
The real follow up process of any unclosed sales.
How to become a referral machine.
At the end of this course, students will have the tools and knowledge to stop burning through leads while generating higher revenue per lead.
In this class we teach the 10 Steps to a Sales Champion which is a step by step process with purpose and intent of creating high levels of customer service. The class will come with a downloadable workbook. Delivered in a manner that will not only engage but excite your team, this is a must for every service business.
This virtual class is (3) 5 hour days with breaks, and includes role play and interaction with the instructor and other students.
December 9, 2021
10:00am – 2:00pm ET
Fundamentals and How To’s
4 Hour Virtual Training Event
Here is what you can expect from this class:
The 2 types of decision making that clients use during a purchase.
How to properly set an agenda.
When is the right time to close.
What is really important in the sales process.
How to create solution based options that are tailored to the client.
The process and scripting of the 10 Steps to a “Sales Champion”.
At the end of this course, students will have the knowledge to close more sales, at higher average tickets.
This is a 4 hour instructor-led course with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.
For the call takers and dispatchers
It’s the single most profitable department in your entire business…and yet most companies don’t even realize it, much less give the attention necessary to enhance this revenue generating part of the service business. Whether your office team members are already pretty great, or they need some serious help, this training will give them the skills they need to take your office to the next level.
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May 25, 2021
10:00am – 2:00pm ET
Fundamentals and How To’s
4 Hour Virtual Training Event
Here is what you can expect from this class:
Clearly paint the picture of the single most important task in the business.
Students will gain the understanding of the true value of their actions.
How to stay calm in the midst of chaos that can occur in a service business.
How to be clear in communication with clients.
How to build and use active listening skills.
The process and scripting of the 9 Steps to a “World Class Phone Experience”
At the end of this course, students will be equipped with the process of converting calls to appointments correctly and accurately.
This is a 4 hour course that is instructor-led with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.
June 10, 2021
10:00am – 2:00pm ET
Fundamentals and How To’s
4 Hour Virtual Training Event
Here is what you can expect from this class:
Clearly paint the picture of the single most important task in the business.
Students will gain the understanding of the true value of their actions.
How to stay calm in the midst of chaos that can occur in a service business.
How to be clear in communication with clients.
How to build and use active listening skills.
The process and scripting of the 9 Steps to a “World Class Phone Experience”
At the end of this course, students will be equipped with the process of converting calls to appointments correctly and accurately.
This is a 4 hour course that is instructor-led with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.
September 14, 2021
10:00am – 2:00pm ET
Fundamentals and How To’s
4 Hour Virtual Training Event
Here is what you can expect from this class:
Clearly paint the picture of the single most important task in the business.
Students will gain the understanding of the true value of their actions.
How to stay calm in the midst of chaos that can occur in a service business.
How to be clear in communication with clients.
How to build and use active listening skills.
The process and scripting of the 9 Steps to a “World Class Phone Experience”
At the end of this course, students will be equipped with the process of converting calls to appointments correctly and accurately.
This is a 4 hour course that is instructor-led with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.
September 28 - 30, 2021
12:00pm – 4:00pm ET Each Day
Full Experience
3 Day Virtual Training Event
Here is what you can expect from this class:
Includes the previous recording from Office Champions Academy Fundamentals and How To’s (this is a prerequisite to maximize the impact of this class).
Create a shift in mindset from being a call taker to a revenue generator.
Clarity on what “sales” really means and how this is a good thing.
Learn how to communicate using logic and emotion.
How to prevent costly mistakes.
The process of how to handle sales calls differently than a request for service.
Dispatching techniques to maximize potential.
Daily plan for dispatchers.
How to create a better relationship from the field to the office.
At the end of this course, students will be equipped to be a Rockstar at booking appointments and dispatching.
This includes the 4 hour pre-recorded session of the Fundamentals and How To’s with downloadable workbook as a prerequisite, followed by (3) four hour live instructor-led sessions with downloadable workbook on the date and time specified. Delivered in a manner that will not only engage but excite your team, this is a must for every service business.
November 2, 2021
10:00am – 2:00pm ET
Fundamentals and How To’s
4 Hour Virtual Training Event
Here is what you can expect from this class:
Clearly paint the picture of the single most important task in the business.
Students will gain the understanding of the true value of their actions.
How to stay calm in the midst of chaos that can occur in a service business.
How to be clear in communication with clients.
How to build and use active listening skills.
The process and scripting of the 9 Steps to a “World Class Phone Experience”
At the end of this course, students will be equipped with the process of converting calls to appointments correctly and accurately.
This is a 4 hour course that is instructor-led with a downloadable workbook. Delivered in a manner that will not only engage but excite your team.
For Owners & Managers
It’s two energetic, productive workshop days with your fellow Members (and a few chosen VIPs), spent on high-level discussions, learning, and strategic planning. It’s an intimate environment, focused on your professional and personal growth; the goal is to accelerate your success.
Date Coming Soon!
8:00am – 5:00pm ET
Acceleration Days Workshop
2 Day In-Person Training Event (Sarasota, FL)
For owners and managers
Unlocking Your Profits is a webinar-based course designed for any contractor, trade, and size revenue company to help unlock the profits in your business.
This 2-hour course will UNLOCK YOUR PROFITS by:
- Identifying the 3 top areas that are sucking your profits.
- Formulate actionable steps to make your bottom line healthier than ever.
- Uncover how to maintain profitability.
- Discover strategies that create double digit growth without spending more money.
TBD
2:00pm – 4:00pm ET
New Dates Coming Soon!
2 Hour Virtual Training Event
For owners and managers
Build your future business now by attending this virtual Budget Workshop.
Growing is not just simply adding 30% to the top line. You need a plan! During this workshop, you will be led by a Certified Blue Collar Coach in a workshop style class.
Here is what you will leave with:
- Your plan on how many calls you need
- What KPI’s your team needs to achieve to hit budget
- Manage your Cost of Goods Sold (COGS)
- Recognize what your expenses should be based on your revenue
- Understand how all of this works together to help you hit your revenue goal
TBD
11:30am – 3:00pm ET
New Dates Coming Soon!
3.5 Hour Virtual Training Event